Terms of sale

The present General Conditions of Sale of Nicolosi Créations define the rights and obligations of the parties in connection with the sale of products by Nicolosi Créations. The consumer is deemed to accept without reservation all the provisions of these conditions. Nicolosi Creations undertakes to respect its reseller role within the framework of these same conditions. In addition, these conditions apply to the exclusion of all other conditions.


Article 1: Products


Nicolosi Creations presents on its website the products for sale as well as their detailed descriptions to comply with Article L 111-1 of the Consumer Code, which provides the possibility for the potential consumer to know before taking the final order the characteristics essential products he wants to buy.


The products offered comply with the French legislation in force and the standards applicable in France. The photographs, texts, information and characteristics reproduced and illustrating the products presented are not contractual. Consequently, the responsibility of Nicolosi Creations can not be engaged in case of error or omission in one of these photographs, texts.


Article 2: Price / VAT


The prices of the site are indicated in Euros all taxes included (TTC) and except participation in the expenses of shipping invoiced in supplement and indicated before the final validation of the purchase order.

The prizes are submitted to the French T.V.A. and any change in the legal rate of this T.V.A will be implicitly reflected in the price of the products presented on the site of Nicolosi Creations, on the date stipulated by the relevant application decree.

For deliveries outside French territory, the provisions of the General Tax Code relating to VAT will apply.


Nicolosi Créations retains full ownership of the products sold until full collection of all amounts owed by the consumer as part of his order, including fees and taxes.


Article 3: Order


The consumer must verify the completeness and the conformity of the information concerning the delivery address he provides to Nicolosi Créations.

The latter can not be held responsible for any data entry errors and the resulting consequences such as a delay and / or a delivery error. In this context, Nicolosi Creations will cancel the order and refund to the consumer the price of the product ordered the shipping costs remain the responsibility of the consumer.

Any order paid by check, will be processed upon receipt of the means of payment. Shipping times will be recalculated from the date of registration of this method of payment.


Nicolosi Créations can not be held responsible for the breach of the contract concluded in case of force majeure, disruption, total or partial strike including postal services, flood, fire.


In case of unavailability of the ordered product, the consumer will be informed at the earliest and will have the opportunity to cancel his order. The consumer will obtain the refund of the sums collected (intervening in the 30 days at the latest following the date of cancellation of the order). In case of impossibility of exchange, Nicolosi Créations reserves the right to cancel the order of the consumer and to refund the sums cashed.


The consumer clicking on the tab "validate your order" during the ordering process, declares to accept without reserve the entirety of the present General Conditions of sale.


The order will be executed at the latest in a period of 48 hours to 5 days (except week-end and holidays) as from its date of final validation by Nicolosi Creations (means of payment received and procedure of verification of carried out order).

Nicolosi Créations reserves the right to cancel or refuse any order from a customer with whom there is a dispute over the payment of a previous order.


Article 4: Payment


Payment is always made on the order before shipment of the goods.

Every order, whatever the origin, is paid in euros. Payment in stamps or cash is not accepted.

Attention, in case the payment is not equivalent to the upright of the order, only the paid products will be shipped.


Payment online with Bancomat Card (CB)

You can pay your order directly on our boutique in line with CB (Mastercard, Visa or American Express). At the time of the final phase of validation of your order you must indicate the number of the CB, its validity date and the cryptogram located on the back of the card (last 3 digits that are next to the space reserved for the signature). At no time should you indicate your secret code. This information is used in the encrypted address books and all the information transmitted is coded. None of this information is transmitted unencrypted on the internet.


Payment by check is accepted only for FRANCE.


Article 5: Delivery



An order will be considered as settled when the totality of the products will have been shipped and the consumer will have fully paid the products and his participation in the shipping costs.

The products will be delivered to the address indicated by the consumer on the order form in the box "delivery address".

Nicolosi Creations reminds the consumer that he is obliged to make sure that he has mentioned all the information needed for the delivery of his order.

For shipments in mainland France, Corsica and Monaco, all our parcels are shipped by La Poste Colissimo. Delivery times are from 48h to 72h working days.


For shipments in countries of the rest of the world, our parcels are sent by post in Colissimo.


Overseas Zone 1 (Guadeloupe, Martinique, Reunion, French Guiana, Mayotte) delivery time D + 5 post D + 7 working days.

Zone Overseas 2 (New Caledonia, French Polynesia ..) delivery time post D + 8 to D + 10 working days.

International Zone 1 (Germany, Belgium, Netherlands, Luxembourg), delivery time D + 4 post D + 8 working days.

International Zone 2 (Great Britain, Italy, Spain) delivery time D + 4 D + 8 working days.

International Zone 3 (Austria, Denmark, Ireland, Portugal) delivery time D + 4 post D + 8 working days.

International Zone 4 (Finland, Norway, Sweden and Switzerland) delivery time D + 4 post D + 8 working days.

International Zone 5 (Greece, Hungary, Iceland, Poland, Czech Republic, Slovakia, Slovenia) delivery time D + 4 post D + 8 working days.

International Zone 6 (Other countries of Eastern Europe and Maghreb) delivery times D + 4 post D + 8 working days.

International Zone 7 (USA, Canada, Africa and Middle East) delivery times D + 4 post D + 8 working days.

International Zone 8 (Americas excluding USA and Canada, Asia and Oceania) delivery time D + 4 to D + 8 working days.


Article 6: Guarantees


In accordance with Article L121-21 of the French Consumer Code, the consumer has a right of withdrawal for a period of seven (7) days which begins to run from the day of receipt of the property proceeds of the sale. If the product you ordered is defective or does not correspond to your order, you have a period of 12 days after receipt to return it in its original packaging, to the following address: Nicolosi Creations ZA Espace Bléone - Les Paluds 04510 AIGLUN. We will exchange the product (s) or, if you prefer, we will refund it by check in euros within 15 days of receipt of the returned parcel.


Article 7: Your Personal Data


We are committed to protecting your privacy when you use our site and ensure the confidentiality of the personal information you provide to us. This information is necessary for the proper processing and tracking of orders. When you place an order, we must know your last name, first name, e-mail and personal address. This data allows us to process your orders and inform you about the status of these.

In addition, in order to make your visits and purchases on our site more attractive, we retain with your consent this personal data as well as all information concerning your orders and the use of our services. This in order to best meet your expectations, and to keep you informed of our news or events.

Note that we do not keep your credit card details.

In accordance with the French law Informatique et liberté of January 6, 1978, you have a right of access, opposition, modification, rectification, suppression of the information which concern you.

(CNIL declaration n ° 1018180)


Article 8: Changes to the General Conditions of Sale


Nicolosi Créations reserves the right to modify the general conditions of sale. Any new version of these will be announced beforehand on the website.


These conditions apply throughout the duration of online services offered by Nicolosi Creations.


In case of dispute, the User must first contact Nicolosi Creations to obtain an amicable solution. Otherwise, the courts of Digne les Bains are the only competent, regardless of the place of delivery and the terms of payment accepted.